Apogee and OBT partner to transform manual processes into AI-powered operational insight

As organisations move beyond experimenting with AI and focus on delivering measurable business value, Apogee Corporation has announced a strategic partnership with AI solutions provider OBT to help customers unlock operational insight hidden within manual and paper-based processes.

Despite years of digital transformation, many organisations still rely on paper forms, handwritten notes, customer correspondence, and other manual workflows to capture valuable operational information. While critical to understanding how a business is performing, that information is often reviewed too late to influence outcomes. By combining Apogee's expertise in workplace technology and process automation with OBT's rapid AI development capabilities, the partnership will help organisations turn that existing information into real-time insight without replacing the systems they already rely on.

How it works

Together, the companies identify manual processes that consume the most time and resource before designing and deploying bespoke AI solutions that automate repetitive tasks, surface operational insight in real-time and deliver measurable improvements in weeks rather than months or years.

Already underway, OBT is working alongside Apogee customers across manufacturing, legal, logistics and healthcare to remove the manual friction that still exists within many business processes. Early use cases include:

• Public sector: automating the processing of thousands of paper documents each month that relied on slow manual data entry and were only analysed annually, to real-time analysis of scanned documents for faster decision making and user experience improvements
• Logistics: taking the manual pain away of matching parking tickets to who hired the vehicles that day, which would have taken days and can now been done instantly
• Professional services: processing large volumes of incoming business correspondence in seconds rather than hours, eliminating repetitive administrative tasks and allowing employees to focus on higher-value work

What people are saying

As our customers increasingly look to introduce AI into their organisations, they're not asking us to replace the way they work—they're asking us to help them get more value from the information they already collect. That's why this partnership is so important,” said Chris Owen, Chief Revenue Officer at Apogee. “By combining our expertise in workplace technology and processes with OBT's AI capabilities, we're helping customers transform time-consuming processes, allowing them to make better decisions using information that was previously locked away in manual workflows.

Paul Shannon, CEO of OBT said, "Too often organisations already have the information they need—they just don't receive it quickly enough to influence decisions or change and improve experiences. That's where practical AI can make an immediate difference. No long discovery workshops. No 12-week roadmaps. AI ambitions can finally be realised to deliver on outcomes fast. Its time more organisations moved from AI curiosity to action.”